MailStore in a New Look

MailStore is getting a modern visual refresh – bringing it in line with OpenText’s brand identity and creating a more cohesive, contemporary experience. As part of OpenText for several years, MailStore’s new design now makes this connection instantly recognizable.

What this means for you: While the look is new, everything else stays the same. Your solution, your data, and your daily workflows remain exactly as you know them. You’ll notice that our logo and our corporate colors have changed.

New Features of MailStore Server and the MailStore SPE Version 26.2
New Conversion Tool for EWS to Microsoft Graph and IMAP
With Release 26.2, MailStore is introducing a new conversion tool for MailStore Server and the MailStore Service Provider Edition (SPE), designed specifically for Microsoft 365 users. It provides all the features customers need for a smooth migration from Exchange Web Services (EWS) to the Microsoft Graph API.
The release supports administrators with automatic detection of existing EWS profiles, clear guidance on necessary adjustments, and a guided migration via the new profile conversion tool. This significantly simplifies the transition, reduces potential sources of error, and minimizes manual effort. Be sure to check out our blog post to learn more about the changes Microsoft plans to make to the EWS.

Bulk exports to Microsoft 365
With the bulk export feature, MailStore users can restore archives and folders to a mailbox on the mail server.
With this update, exports now use the IMAP protocol instead of EWS to ensure continued compatibility with Microsoft 365 (Exchange Online) and for preserving the folder structure of mailboxes. Existing profiles can be converted using the new conversion tool, while all new profiles will use IMAP by default.

Automatic Synchronization of Microsoft 365 Groups
In MailStore Server and the MailStore Service Provider Edition (SPE), Microsoft 365 groups can now be synchronized automatically. For each synchronized Microsoft 365 group, MailStore creates one new MailStore user and one archive where journaled emails will be dropped. Note: Each synchronized Microsoft 365 group requires one user license.
This feature significantly simplifies archiving and management and ensures that content from Microsoft 365 Groups is available in the archive in its entirety.

Some Minor but Useful Improvements
In addition, we have several minor improvements to enhance the software’s security, stability, and reliability. These changes include bug fixes and technical optimizations running in the background. One example of this is the targeted improvements made to the MailStore SPE management console, which contribute to a more stable user experience. As always, you can find the complete list of new features and improvements in our changelog.

New Features of MailStore Cloud Version 26.2

Support for Outlook.com Free Email Accounts
You can now archive emails and synchronize folders from Outlook.com accounts, too. In addition to Microsoft 365 business and enterprise accounts, free Microsoft email services (i.e. domains “@outlook.com”, “@hotmail.com”, “@live.com”) are also supported. Customers can aggregate all their emails from various services in one MailStore archive.

Deleting Archive Mailboxes That Contain Emails
Archive mailboxes can now be deleted even if they still contain emails. Compliance users can choose to delete or retain emails in such archive mailboxes. Previously, deletion was only possible for empty archive mailboxes. This change improves the manageability of your MailStore archive and provides more flexibility for admins and compliance users. Any deletion of emails is fully audited, supporting continued GoBD and GDPR compliance.

Further Improvements and Bug Fixes
We have also made several minor improvements and bug fixes that enhance the user experience. Among other things, the process log can show readable names instead of IDs, users can now see at a glance whether they log in to Web Access or Admin Access, and others.
All other changes and news will be published in our changelog and in the release notes.

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