{"id":2745,"date":"2017-08-15T22:51:03","date_gmt":"2017-08-15T14:51:03","guid":{"rendered":"https:\/\/www.microdium.net\/public\/the-four-no-the-five-ps-of-it-service-design\/"},"modified":"2017-08-15T22:51:03","modified_gmt":"2017-08-15T14:51:03","slug":"the-four-no-the-five-ps-of-it-service-design","status":"publish","type":"post","link":"https:\/\/www.microdium.com\/public\/2017\/08\/15\/the-four-no-the-five-ps-of-it-service-design\/","title":{"rendered":"The Four, No\u2026 The Five \u201cP\u201ds of IT Service Design"},"content":{"rendered":"
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People, products, processes, and partners are the four \u201cP\u201ds of IT service design in a lifecycle model for IT services, but is there something missing?<\/p>\n

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The IT service design<\/a> stage is part of a lifecycle, such as the five-phase lifecycle of service strategy, service design, service transition, service operation, and continual service improvement.<\/p>\n

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At the design stage, needs and requirements (gathered during the previous strategy phase) are translated into corresponding IT services. But is there a mechanism to ensure that those services will then in turn satisfy the users for which they are destined? Designing in an additional \u201cP\u201d feature could help.<\/p>\n

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The idea for the additional \u201cP\u201d feature comes from the world of supply chain<\/a>. When enterprises make and ship goods and services to end-customers, they may use the \u201cperfect order rate\u201d as a measure of success.<\/p>\n

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http:\/\/www.opscentre.com\/cthe-four-no-five-ps-service-design\/<\/a><\/p>\n<\/div>\n


\nSource: DRJ New feed<\/p>\n","protected":false},"excerpt":{"rendered":"

People, products, processes, and partners are the four \u201cP\u201ds of IT service design in a lifecycle model for IT services, but is there something missing? The IT service design stage is part of a lifecycle, such as the five-phase lifecycle of service […]<\/p>\n","protected":false},"author":1,"featured_media":2746,"comment_status":"false","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11],"tags":[15],"class_list":["post-2745","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-disaster-recovery-cybersecurity-news-malaysia","tag-about"],"_links":{"self":[{"href":"https:\/\/www.microdium.com\/public\/wp-json\/wp\/v2\/posts\/2745","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.microdium.com\/public\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.microdium.com\/public\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.microdium.com\/public\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.microdium.com\/public\/wp-json\/wp\/v2\/comments?post=2745"}],"version-history":[{"count":0,"href":"https:\/\/www.microdium.com\/public\/wp-json\/wp\/v2\/posts\/2745\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.microdium.com\/public\/wp-json\/wp\/v2\/media?parent=2745"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.microdium.com\/public\/wp-json\/wp\/v2\/categories?post=2745"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.microdium.com\/public\/wp-json\/wp\/v2\/tags?post=2745"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}