{"id":1526,"date":"2017-06-09T21:54:57","date_gmt":"2017-06-09T13:54:57","guid":{"rendered":"http:\/\/microdium.net\/public\/2017\/06\/09\/ringing-down-the-curtain-on-change-management-theater\/"},"modified":"2017-06-09T21:54:57","modified_gmt":"2017-06-09T13:54:57","slug":"ringing-down-the-curtain-on-change-management-theater","status":"publish","type":"post","link":"https:\/\/www.microdium.com\/public\/2017\/06\/09\/ringing-down-the-curtain-on-change-management-theater\/","title":{"rendered":"Ringing down the curtain on change management theater"},"content":{"rendered":"<div class=\"K2FeedImage\"><img decoding=\"async\" src=\"https:\/\/www.microdium.net\/public\/wp-content\/uploads\/2017\/06\/2c6f9660f25184731235d18eaae32172_S.jpg\" alt=\"Ringing down the curtain on change management theater\" \/><\/div>\n<div class=\"K2FeedIntroText\">\n<div>Change Management is a hot topic lately on my social media channels. Like my friend Jon Hall, I also am a long time veteran of the classic Change Advisory Board (CAB) process. It almost seems medieval: a weekly or bi-weekly meeting of all-powerful IT leaders and senior engineers, holding court like royalty of old, hearing the supplications of the assembled peasants seeking various favors. I\u2019ve heard the terms \u201csecurity theater\u201d and \u201cgovernance theater\u201d applied to unthinking and ritualistic practices in the GRC (governance, risk, and compliance) space. The CAB spectacle, at its worst, is just another form of IT theater, and it\u2019s time to ring that curtain down.<\/div>\n<p>&#013;<\/p>\n<div>\u00a0<\/div>\n<p>&#013;<\/p>\n<div>As a process symbolizing traditional IT service management and the ITIL framework, it\u2019s under increasing pressure to modernize in response to Agile and <a href=\"https:\/\/www.forrester.com\/report\/DevOps+Heat+Map+2017\/-\/E-RES137782\">DevOps <\/a>trends. However, change management emerged for a reason and I think it\u2019s prudent to look at what, at its best, the practice actually does and why so many companies have used it for so long.\u00a0<\/div>\n<p>&#013;<\/p>\n<div>\u00a0<\/div>\n<p>&#013;<\/p>\n<div>This was the topic of my most recent research, \u201c<a href=\"https:\/\/www.forrester.com\/report\/Change+Management+Lets+Get+Back+To+Basics\/-\/E-RES138029\">Change Management: Let\u2019s Get Back to Basics.<\/a>\u201d In that report, I cover the fundamental reasons for the Change process. It has legitimate objectives \u2014 coordination, risk reduction, audit trail \u2014 that do not go away because of Agile or DevOps. The question is rather, how does the modern, customer-led, digital organization achieve them? The classic \u201cissue a request and appear before a bi-weekly CAB\u201d is one\u00a0way to achieve the desired outcomes \u2014 and likely not the most effective means, as I discuss.<\/div>\n<p>&#013;<\/p>\n<div>&#8230;<\/div>\n<p>&#013;<\/p>\n<div><a href=\"http:\/\/blogs.forrester.com\/charles_betz\/17-06-08-ringing_down_the_curtain_on_change_management_theater\">http:\/\/blogs.forrester.com\/charles_betz\/17-06-08-ringing_down_the_curtain_on_change_management_theater<\/a><\/div>\n<\/div>\n<p>&#013;<br \/>\nSource: DRJ New feed<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Change Management is a hot topic lately on my social media channels. Like my friend Jon Hall, I also am a long time veteran of the classic Change Advisory Board (CAB) process. It almost seems medieval: a weekly or bi-weekly meeting of all-powerful IT leaders and senior engineers, holding court like royalty of old, hearing [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1527,"comment_status":"false","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11],"tags":[15],"class_list":["post-1526","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-disaster-recovery-cybersecurity-news-malaysia","tag-about"],"_links":{"self":[{"href":"https:\/\/www.microdium.com\/public\/wp-json\/wp\/v2\/posts\/1526","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.microdium.com\/public\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.microdium.com\/public\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.microdium.com\/public\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.microdium.com\/public\/wp-json\/wp\/v2\/comments?post=1526"}],"version-history":[{"count":0,"href":"https:\/\/www.microdium.com\/public\/wp-json\/wp\/v2\/posts\/1526\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.microdium.com\/public\/wp-json\/wp\/v2\/media?parent=1526"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.microdium.com\/public\/wp-json\/wp\/v2\/categories?post=1526"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.microdium.com\/public\/wp-json\/wp\/v2\/tags?post=1526"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}